Frequently Asked Questions

<h3>Q: Is this really hand-painted?</h3>
<p><strong>A:</strong> Yes, absolutely. Every portrait is 100% hand-painted by me, James. I do not use AI, filters, or assistants. This ensures that every piece has a unique artistic touch and consistent high quality.</p>

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<h3>Q: How long does it take to complete a portrait?</h3>
<p><strong>A:</strong> Typically, it takes approximately 15 business days for painting and drying, plus shipping time. I will keep you updated with progress photos via email so you can see your pet's portrait coming to life.</p>

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<h3>Q: What kind of photo should I send?</h3>
<p><strong>A:</strong> Please provide a clear, high-resolution photo where your pet's face is well-lit and visible. Front-facing or slight side-profile shots work best. Avoid blurry or heavily filtered images.</p>

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<h3>Q: Do you ship internationally?</h3>
<p><strong>A:</strong> Yes! We ship worldwide. Each portrait is carefully packaged in a sturdy box to ensure the wood frame and glass arrive in perfect condition.</p>

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<h3>Q: What if I'm not satisfied with the result?</h3>
<p><strong>A:</strong> Your satisfaction is my priority. I offer free revisions during the sketching/painting process to ensure the likeness is perfect. Please communicate any concerns early so I can adjust the details for you.</p>