Privacy Policy

Privacy Policy

FurPawsMemo ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information: Name, email address, phone number, shipping address, and payment information when you place an order.

Photos: The pet photos you upload for custom portrait creation.

Usage Data: Information about how you interact with our website, including pages visited and time spent.

How We Use Your Information

  • To process and fulfill your orders
  • To communicate with you about your order status
  • To send digital proofs for your approval
  • To improve our products and services
  • To comply with legal obligations

Data Sharing

We do not sell your personal information. We may share your information with trusted third parties who assist us in operating our website and processing orders (e.g., payment processors, shipping carriers), provided they agree to keep your information confidential.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

Your Rights

Depending on your location, you may have the right to access, correct, delete, or port your personal data. To exercise these rights, contact us at petraphy@outlook.com.

Cookies

Our website uses cookies to improve your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings.

Shopify & Enhanced Services

Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify's data storage, databases, and the general Shopify application. For more information, see Shopify's Privacy Policy.

We may use Shopify's Enhanced Services to improve our business. For more information about how Shopify processes your data for these purposes, please visit Shopify's Customer Privacy Settings. You can opt out of certain data uses at privacy.shopify.com.

Your Privacy Choices

You can manage your privacy preferences, including opting out of data sharing for targeted advertising, on our Your Privacy Choices page.

Contact

If you have any questions about this Privacy Policy, please contact us at petraphy@outlook.com or visit our Contact Us page.

Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.